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If you need help with an Apple product or would like to get AppleCare support, you can make an appointment at your local Apple Store. Here are some frequently asked questions about making appointments:
You can make appointments for things like technical support, repairs, setting up a new device, getting accessory fittings or swaps, and more. Apple Geniuses are available for all your Apple-related needs.
Go to apple.com and enter your city, zip code or address in the search bar to locate the closest Apple Store. You can then view hours and services offered at each location.
You can make appointments up to 2 weeks in advance online or over the phone. Same-day appointments may also be available depending on Store availability.
If your appointment is device-related, be sure to bring the Apple device, chargers, passwords and any other relevant accessories or documentation. Having the device fully charged is also recommended.
Yes, you can cancel or reschedule your appointment up to 24 hours before it is scheduled through your appointment confirmation email or by calling the Store directly.
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