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This article provides information about ITIL certification testing centers located near your location. It also answers some frequently asked questions about the testing process and requirements.
ITIL, which stands for Information Technology Infrastructure Library, is a set of detailed practices for IT service management (ITSM) that focuses on aligning IT services with the needs of business. ITIL certification helps professionals implement and manage key ITSM processes.
You can search online for 'ITIL testing center near me' to find available testing locations in your city. Major exam providers like PeopleCert and Axelos have an online search tool to find authorized testing centers based on your zip code or address.
You need a valid government-issued photo ID like a driver's license or passport. You also need to present your exam registration confirmation containing your candidate ID at the testing center.
The ITIL Foundation exam consists of 40 multiple-choice questions to be completed within 90 minutes. It is a closed book exam to test your understanding of key ITIL concepts and practices.
The passing score for ITIL Foundation exam is 65% which is 26 questions answered correctly out of the total 40 questions.
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