Find a frontier equipment return near you today. The frontier equipment return locations can help with all your needs. Contact a location near you for products or services.
This page contains information about returning Frontier equipment if you no longer have service with them and live near one of their equipment return locations.
You can return any equipment that Frontier issued to you, including routers, modems, set top boxes, etc. Make sure to return all pieces of equipment to avoid fees.
You can search for return locations on the Frontier website or call their customer support line. They have authorized stores, dealers and sometimes company owned stores where you can drop off equipment.
No, you do not need to return the equipment in its original packaging. Just make sure all pieces are securely together to avoid damage during transit.
You have 30 days from your final billing date to return all Frontier equipment. After 30 days, they may charge you up to the full replacement cost for any unreturned items.
As long as all equipment is returned undamaged within 30 days, you should receive any deposits back via a credit on your final bill or a check in the mail within 4-6 weeks.
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