Fios Equipment Return Locations Near Me
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Find a fios equipment return locations near you today. The fios equipment return locations locations can help with all your needs. Contact a location near you for products or services.
This page provides information about Verizon Fios equipment return locations near you along with answers to some frequently asked questions.
FAQ 1: How do I return my Fios equipment?
You can return your Fios equipment to any of Verizon's authorized return locations. These locations include Verizon retail stores as well as certain partner retailers like Office Depot. Simply take all your Fios equipment with you, including your cable box, router, and ONT device, and return it to any open location during their business hours.
FAQ 2: What do I need to bring back?
You need to return all Verizon-issued equipment including your cable box, router, ONT device, and any other items like cables or remotes. Make sure to bring back everything - not returning some pieces could result in additional fees on your account.
FAQ 3: Do I need the packaging?
No, you do not need to retain the original packaging for returning your Fios equipment. The return locations will accept the items whether they are in the box or not. Just make sure all pieces are accounted for and bring them in.
FAQ 4: Can I return my equipment by mail?
Yes, if you are unable to make it to a return location in person, you can return your Fios equipment by mail. Just contact Verizon customer support and they will provide instructions and a prepaid return shipping label for you to use.
FAQ 5: When is the last day I can return equipment?
You have 30 days from the date your Fios service is cancelled to return all rental equipment. Make sure to return everything before that 30-day window closes to avoid additional charges on your account.
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