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Con Edison provides electric, gas and steam service to millions of New Yorkers. This guide will answer some frequently asked questions about Con Edison in your local area.
To start service, you'll need to fill out an application either online or by calling Con Edison. They'll need your name, address and contact information. Setting up an account only takes a few minutes.
You can check your account balance and pay your bill online through the Con Edison website. You'll need your account number. You can also check your balance by calling Con Edison's customer service number.
Con Edison's customer service call centers are open Monday-Friday from 7am-10pm and weekends from 8am-5pm. Crews work around the clock to maintain service and respond to emergencies.
To report an outage, call Con Edison at 1-800-752-6633. Be ready to provide your address and any other details about the outage. Crews will work to restore power as quickly as possible.
Yes, Con Edison offers bill discount and payment plans for customers in need. Contact them to learn more about options like Home Energy Assistance Program grants and deferred payment agreements.
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